北山旅游套票 | 北山机票+酒店优惠低至 4 折

I was charged a resort fee of $30.00 upon booking and an additional $30.00 property fee, which included breakfast when I checked in. I stayed one Monday night and the bar and restaurant was not open and I left in the morning before breakfast. I requested a $30.00 refund and got no response. I do not like properties that are not transparent.

There is really too much to say. Restored or remodeled doesn’t do justice, they transformed a classic motel into art. Everything is top-notch and I didn’t even take advantage of all the amenities. I wish my bed and shower were as nice at home. I do wish hotels.com called out that parking is $12 and there are fewer spots than rooms. Thankfully the communication directly from the hotel is great and I was told well before my check-in so I didn’t show up with nowhere to park.

The front desk staff is amazing. Every single one I spoke with were friendly, helpful, and professional. Made me feel good that they care about their customers. The hotel and room is clean and well kept. I happened to come to my room as the cleaning staff was finishing up. They asked if I needed anything, gave me extra bottles of water and coffee creamer. Overall, I was pleased with my stay and, I'll definitely plan to stay here again.

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